Each year, thousands of BIGGBY® COFFEE owners, baristas, home office staff, and vendors gather for a exciting and fun two-day event know as AFM (Annual Franchise Meeting). Within this meeting, office at home staff shower owners and baristas with encouragement as they continue to build their businesses and grow the BIGGBY® COFFEE brand! The award of Store of the Year is presented to the biggby menu with prices 2020 that received the most nominations by none other than their customers! This award is presented to the store which has shined in their community above the rest. This store has grown in relationships with their customers, community, and staff, and left a long lasting impression on those that walk through the doors.
BIGGBY® COFFEE is excited an honored to name BIGGBY® COFFEE Flat Rock the 2019 Store of the season! Owned and operated by Diane Parker, BIGGBY® COFFEE Flat Rock has been open just over three years and has been exemplary in growing the BIGGBY® COFFEE brand. Parker and her team of baristas have gone above and beyond to exude the BIGGBY® COFFEE core values of “Make friends, Have some fun, B yourself, and Share great coffee.”
Situated right in the center of Flat Rock, Woodhaven, Brownstown, and New Boston, the team has gone to great lengths to reach know their customers from all these communities.
“We are so thankful to be in Flat Rock, but additionally [be] an element of the neighboring communities of Woodhaven, Brownstown, and New Boston!” Parker said. “It means we now have customers from a number of communities with assorted views, opinions, and all of find acceptance [at BIGGBY® COFFEE Flat Rock]; our company is a reflection in our customers!” Parker said.
Committed to being a place where everybody is loved and accepted, BIGGBY® COFFEE strives to supply a warm and inviting environment. Between their upbeat music, friendly baristas, and unintimidating drinks like the Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE hosts an exciting experience for anyone that visits! Encouraged to access know their clients and involve themselves in their communities, BIGGBY® COFFEE locations through the nation transform it into a goal to reach know their customers and provide a home out of the house.
“We love being included in our communities and believe our community has noticed and appreciated our involvement. Our baristas are focused on their jobs along with their customers which is reciprocated by our customers who value them as well…. To be recognized as one of the many great stores which have been nominated within the system is a thrill by itself,” Parker said.
Parker gives a lot of credit for this award to her carefully chosen staff. While all in various walks in everyday life-some high school students, some mothers to small children, plus some older ones-each is educated to a high standard which will empower them within their position and then in inside their community. Just as essential as their clients, Parker noted that she enjoys the kdqcat she has in aiding her employees fulfill their set goals and dreams.
Raise your lattes with all the rest of BIGGBY® Nation while we congratulation Diane Parker and also the rest of her team on the excellent achievement of becoming the 2019 BIGGBY® COFFEE Store of the season.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started using a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, made a decision to franchise the concept. BIGGBY® COFFEE’s cultural values of Make Friends, Have A Good Time, B Yourself, and Share Great Coffee help coffee-lovers as well as the coffee-curious alike benefit from a less pretentious and fun approach to the standard gourmet cafe paradigm.
Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas give a unique experience focused on brightening their customers’ day and supporting them in creating a life they love. The “Big ‘B’” on the orange background caught on, and now BIGGBY® COFFEE has more than 230 cafes across 9 states and counting including Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, and Texas. In 2018, BIGGBY® launched a location Representative Program and currently has 8 Area Representatives in 6 states.